Blog Archives

Apple Japan offers free repairs of gear damaged by torrential rain and landslides

Apple will repair devices like iPhone and Apple Watch that were damaged by heavy rains in southwestern Japan earlier this month, as long as they are still repairable.

iPhone replacement batteries are now available without delay

If you haven’t yet taken advantage of Apple’s discounted battery pricing due to availability issues, you’ll be pleased to know that service inventory of all iPhone replacement batteries is now available without delay.

Apple will now issue whole-unit replacements for iPhone X units with Face ID issues

If a customer reports that their iPhone X is having Face ID issues that a TrueDepth camera repair cannot resolv, Apple Stores and third-party technicians can now issue a whole-unit replacement instead of instead providing a same-unit display repair.

Apple launches battery replacement program for 13″ MacBook Pro without Touch Bar

A limited number of these machines feature a built-in battery that may expand unexpectedly. The Mac maker has vowed to replace batteries in eligible machines free of charge.

Apple offering free repairs of 42mm Series 2 watches with battery problems

Service coverage for the 42mm Apple Watch Series 2 models experiencing battery problems such as swollen or expanded batteries causing the display to burst open has been extended for three years after the original date of purchase.