We’ve seen it happen a thousand times: Android device makers hire stars to promote their latest devices, and those influencers tweet their endorsements from the device they actually use, which is Apple’s iPhone. But when it happens to Google’s latest Pixel, and when it involves photography, which is one of the best things about the Pixel, it’s the ultimate humiliation for Android as a whole.
In a matter of weeks, Google will unveil the Pixel 3 series and the phones’ photography skills will be put on display. Both the Pixel 3 and Pixel 3 XL will feature dual-lens selfie cams, and single-lens main cameras, which already has us puzzled. Google will surely explain its camera decisions, and will probably tell us how the new Pixels will deliver a camera experience that’s unparalleled.
In the meantime, Google is still promoting the Pixel 2 XL around the world, with Bollywood star Anushka Sharma having inked a Pixel advertising contract for India. She posted the following images on Twitter making sure the message that those pictures were taken with the Pixel is clear. Just check out all the Google and Pixel hashtags. Little did she know that well-known tech reviewer Marquess Brownlee will catch the fact that the tweet was posted from an iPhone:
The tweet implies those pics were taken with a Pixel 2 XL, but the fact an iPhone was used to share them on Twitter seems to contradict that. The implication just changed: Shot on iPhone? Shot on iPhone, of course, is Apple iconic iPhone ad campaign focused on the phone’s camera.
Of course, the easiest explanation is that Sharma’s crew took those pictures with a Pixel phone, then shared them with the person in charge of the Twitter handle, who posted them on an iPhone. It’s possible, but it doesn’t look good for Sharma or Google. Why not do it directly from the Pixel? Is it too much to use the Twitter app for Android, or the web app, to upload those pics?
The actress deleted the pics and retweeted, but the harm was already done. Not to mention that there’s no indication the pics were actually taken with a Pixel phone, just look at the files yourself.
Furthermore, she retweeted from “Twitter Web Client,” which means it may still be an iPhone running that web client. Maybe installing apps on the Pixel is really that hard.
While they’re paid to promote products, celebrities can choose whatever devices they desire for personal use. But the subliminal sad truth is that people don’t want Pixels as badly as they want iPhones. Or else, this kind of accident would happen the other way around too.
With all this in mind, maybe Google should hire Apple directly to shoot some Pixel ads directly on iPhone.
A few weeks ago, a couple of hardcore Android users complained about their recent issues with the Pixel 2 XL, describing the laggy experiences that you don’t normally associate with high-end phones, especially Pixels. Those reports caught Google’s eye, and the company has been investigating the matter, saying that it’s not a widespread issue. However, Artem Russakovskii, who got Google to examine his slow Pixel 2 XL, now says his three-weeks-old replacements behaves similarly.
“Sorry to report: 3 weeks or so with a brand new Pixel 2 XL, and it’s already a laggy mess that needs daily restarts,” the Android Police founder tweeted a few hours ago. “So NAND is not the issue, and neither is storage being close to full (it’s only 49% full).”
“Google, the ball is in your court – it’s clearly software issues,” he said.
Before that, Russakovskii retweeted a similar complaint from a different user, which also happens to be an Android blogger:
Ever since this started, I’ve seen plenty of comments that defended the Pixel 2 XL performance, and it’s very likely that the issue isn’t widespread. After all, it’s usually Android savvy people who buy Pixel phones, so we’d have witnessed a large number of complaints on Twitter, Reddit, and other places, about laggy experiences.
But, as you can see above, other people do complain about the Pixel 2 XL being slower than usual. A rumor a few weeks ago said that Google might replace some of the faulty units, but Google is yet to explain what causes lag, and what will fix it.
Hopefully, when the Pixel 3 phones launch next month, they won’t be affected by the same lag issue.
If you’ve been experienced consistent lag on your Pixel 2 XL, you might not be the only one. We learned that in recent weeks, when two prominent Android users, including Artem Russakovskii and Marquees Brownlee, detailed their experiences with the handset.
Google is aware of the issues and is investigating them. And if you experience the problem, you might qualify for a full device replacement.
There’s no official position from Google on these defective Pixels, and it’s likely the issue only affects a limited number of users. But Russakovskii’s phone was so slow it surprised the Googlers who came to his rescue:
However, after Russakovskii and Brownlee raised awareness about the Pixel 2 XL’s potential lag, it sure looks like Google is taking it very seriously.
Google has identified three possible causes for the slowdown, one of which would require hardware replacements, the news comes from an anonymous source who informed 9to5Google’s Stephen Hall about the matter:
Google will likely offer fixes soon to anyone affected, including replacements if they’re warranted.
If you think your Pixel 2 XL is laggy compared to when you bought it, you should probably contact Google for more information — also check out the videos at this link to see what qualifies as lag on the Pixel 2 XL.
As a reminder, the Pixel 3 series launches in a couple of months so you might want to trade-in your Pixel 2 for a next-gen phone, regardless if it’s laggy or not if the opportunity presents itself.
Google this fall will launch the Pixel 3 series, which includes Google’s own iPhone X clone, and it’s likely the phone will soon become one of the hottest Android handsets of the year.
But while we wait for the Pixel 3 to arrive, we have to share with you this weird Pixel 2 performance issue. Some users are experiencing performance issues that are very surprising for a phone that’s not only supposed to be a pretty expensive flagship device, but also a device that runs Google’s unaltered Android vision.
The Pixel and Pixel 2 phones were both great devices for Android fans, but Google still has to prove itself in the phone manufacturing business. The original Pixel could have sold much better than it did, had Google made enough stock to meet demand, and the second-generation handset was plagued by various issues when it launched, especially screen-related problems.
Now, almost a year after the Pixel 2 launched, a couple of enthusiast Pixel 2 users who know a thing or two about Android devices have voiced their concerns about their Pixel 2 seemingly slowing down.
It all started in late July with this tweet from Artem Russakovskii, the man behind Android Police:
He then followed up with these updates a few days ago:
Now that doesn’t sound good. Russakovskii did mention Marquees Brownlee in one of his tweets because the famous tech YouTuber posted a video that detailed his own experience with slow Pixel 2 phones on August 1st.
In the video, Brownlee explains that the Pixel 2 became a lot slower than he’d have expected and that he had to replace it with the OnePlus 6:
If you’re a Pixel 2 owner you shouldn’t panic. Just because two high-profile Pixel users experienced these issues doesn’t mean they’ll happen to you too. But it sure is strange to see this type of behavior on one of the best Android phones of 2017.
Ever since Google’s Pixel 2 and Pixel 2 XL smartphones arrived last fall, they have been affected by a fatal error that causes the camera app to crash when opening it up or trying to snap photos. Not everyone has been affected by this issue, but Google hasn’t even really addressed it until an official Google Twitter account responded to one frustrated consumer earlier this week. The team is apparently “working on a fix” for the error now.
On Sunday, a Pixel 2 XL user expressed her frustration with the fatal camera error on Twitter, to which Google swiftly responded. The Made by Google Twitter suggested she clear the Camera app’s cache, at which point she explained that she had already cleared the cache and performed a full factory reset to no avail.
Minutes later, the Made by Google Twitter account responded once again, now suggesting that she put the phone in airplane mode and try to take a picture. Putting aside the absurdity of this solution, it didn’t work either. She received one final note when she explained that nothing she had tried was helping, revealing that the Pixel team is aware of the “fatal camera error” and is currently working on a solution:
Reports of users experiencing this error started popping up within weeks of the Pixel 2’s launch, which makes it all the more baffling that it took Google this long to issue a response. And keep in mind that this is just a tweet spotted by a Redditor, not an official statement. Now the question is whether or not Google will issue a fix before the Pixel 3 is unveiled this fall. Will Google release a new phone before it even fixes its current flagship?