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Tag: Charter (Page 1 of 8)

ISPs claim a privacy law would weaken online security and increase pop-ups

Enlarge (credit: Getty Images | Thomas Jackson)

The country's biggest Internet service providers and advertising industry lobby groups are fighting to stop a proposed California law that would protect the privacy of broadband customers.

AT&T, Comcast, Charter, Frontier, Sprint, Verizon, and some broadband lobby groups urged California state senators to vote against the proposed law in a letter Tuesday. The bill would require Internet service providers to obtain customers' permission before they use, share, or sell the customers' Web browsing and application usage histories. California lawmakers could vote on the bill Friday of this week, essentially replicating federal rules that were blocked by the Republican-controlled Congress and President Trump before they could be implemented. The text and status of the California bill, AB 375, are available here.

"This bill will create a cumbersome, uncertain, and vague regulation of Internet providers in California," Tuesday's letter to California senators said. "This single-state approach is antithetical to the forward-looking policies that have made California a world leader in the Internet Age."

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Hurricane Irma took 7 million cable and wireline subscribers offline

Enlarge / Destroyed power lines hang above a road on September 12, 2017, two days after Hurricane Irma swept through the area. Power outages played a big role in Internet, TV, and phone disruptions. (credit: Getty Images | Spencer Platt )

More than 7 million subscribers to cable or wireline telecom services have lost service due to Hurricane Irma.

"There are at least 7,184,909 (down from 7,597,945 yesterday) subscribers out of service in the affected areas in Alabama, Florida, and Georgia," the Federal Communications Commission reported Tuesday in its latest storm update. These are subscribers to Internet, TV, or phone service or some combination of the three.

In addition to those 7 million, many subscribers in Puerto Rico and the US Virgin Islands lost service. "Since there are widespread power outages in Puerto Rico and the US Virgin Islands, the FCC has received reports that large percentages of consumers are without either cable services or wireline service. Companies are actively working to restoring service," the FCC said.

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AT&T’s attempt to stall Google Fiber construction thrown out by judge

Enlarge (credit: Google Fiber)

AT&T has lost a court case in which it tried to stall construction by Google Fiber in Louisville, Kentucky.

AT&T sued the local government in Louisville and Jefferson County in February 2016 to stop a One Touch Make Ready Ordinance designed to give Google Fiber and other new ISPs quicker access to utility poles. But yesterday, US District Court Judge David Hale dismissed the lawsuit with prejudice, saying AT&T's claims that the ordinance is invalid are false.

"We are currently reviewing the decision and our next steps," AT&T said when contacted by Ars today.

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Here’s how Charter is screwing the customers it bought from Time Warner Cable

charter prices

Earlier this year, Charter Communications finalized its deal to absorb Time Warner Cable and buy out Bright House Networks, becoming the second largest cable company behind the monolith that is Comcast. Well it seems as though lots of former Time Warner Cable customers are learning of the joys of being a Charter customer, complete with fancy new cable packages that happen to be more expensive than the ones they were already in. Oh, joy!

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Charter has moved millions of customers to new—and often higher—pricing

Enlarge / A Charter Spectrum vehicle. (credit: Charter)

Charter Communications has moved 30 percent of the customers it acquired in a blockbuster merger onto new pricing plans, resulting in many people paying higher prices.

Charter closed the acquisitions of Time Warner Cable (TWC) and Bright House Networks in May 2016. Before the merger, Charter had about 6.8 million customers; afterward, Charter had 25.4 million customers in 41 states and became the second-largest US cable company after Comcast.

The merger was quickly followed by customer complaints about pricing in the acquired territories. In November 2016, we noted that "tens of thousands of ex-Time Warner Cable video subscribers have canceled their service since the company was bought by Charter, and pricing changes appear to be the driving factor." At the time, Charter CEO Thomas Rutledge explained that the TWC video customer base was "mispriced" and needed to be moved "in the right direction."

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