Face ID on the iPhone X is ‘pretty miraculous’ and ‘just works’, says Apple executive

iPhone X Face ID

When Craig Federighi tried to demo the iPhone X's new Face ID feature during Apple's special event last week, it didn't exactly go as planned. The iPhone X didn't unlock, and thinking quick on his feet, Federighi quickly picked up a nearby backup device and continued on with the presentation. According to Apple, the embarrassing misstep occurred because other Apple employees were handling the device in the build-up to the presentation. As Apple explained it: "Face ID was trying to authenticate their face. After failing a number of times, because they weren’t Craig, the iPhone did what it was designed to do, which was to require his passcode."

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