“Check your Comcast bill for unwanted fees,” new consumer alert says
Comcast customers in Washington state should check their bills for unwanted charges, State Attorney General Bob Ferguson said in a consumer alert issued this week.
Ferguson filed a $100 million lawsuit against Comcast in August 2016, accusing the nation's largest ISP of misleading customers in order to tack $5 onto their monthly bills for an unnecessary Service Protection Plan (SPP). (Comcast has since raised the fee to $6 a month.)
With that lawsuit still pending, Ferguson says his office has received new complaints.