Apple Extends MacBook Pro Video Repair Program Until December 31, 2016


If you’re a procrastinator, (like us), and have been putting off getting the video issue with your MacBook Pro fixed, there’s good news. You get another 10 months to put it off!

Apple Extends MacBook Pro Video Repair Program Until December 31, 2016

Screenshot of MacBook Pro graphics issue. | Source: Apple Support Communities forum member “Andy_Gee”

Apple has extended its MacBook Pro Repair Extension Program for Video Issues until December 31, 2016, or four years from its original sale date. The original expiration date for the program was next week, February 27.2016.

Apple launched the repair program one year ago to address growing reports of some 15-inch and 17-inch MacBook Pro’s that were experiencing issues that were related to no video, distorted video, or unexpected system restarts. The affected laptops were sold between February 2011 and February 2013.

In the majority of cases, the first signs of an issue appears during graphics-intensive operations. The viewing of HD video, editing hi-res photos, or other heavy computing tasks can bring the problem to the forefront. Graphics begin to become garbled, or the screen will simply go blank. Reboots solve the problem for some, but the issue rears its ugly head again a short time later.

While initially, it was reported that Apple had no plans to repair any affected machines, the company was slapped with a class-action lawsuit over the issue. The complaint cited numerous complaints of video and system failures.

Affected MacBook Pro models include:

  • 15-inch Early 2011
  • 15-inch, Late 2011
  • Retina, 15-inch, Mid 2012
  • 17-inch Early 2011
  • 17-inch Late 2011
  • Retina, 15 inch, Early 2013

To find out if your MacBook is covered by the repair program, visit Apple’s “Check Your Coverage” online tool. Eligible machines can be repaired by making an appointment at your local Apple Store, Apple Authorized Service Provider, or via mail.

(Via MacRumors)

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