Apple explains what caused Face ID to fail during its iPhone X demo

iPhone X Features

One of the main features of the new iPhone X is the notch at the top that contains what looks like the most sophisticated facial recognition system seen in a smartphone to date. As expected, Apple explained the new technology during the keynote and offered those in attendance and viewers streaming the press conference across the globe a demo. However, the first iPhone X that Craig Federighi used did not work, surprising the exec who quickly moved to the backup device.

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